Sprints are key to our onboarding methodology, breaking the implementation into manageable, two-week cycles. Each sprint focuses on a specific area, such as customization or data migration, ensuring timely delivery, user feedback, and flexibility to adapt to changes along the way. This iterative approach helps us meet project goals efficiently.

Changes and new requirements are managed through our Priority Quadrant and backlog. During sprints, we regularly review and reprioritize any new changes based on their urgency and impact on the project. By doing this, we ensure that any additional needs are aligned with the project scope and timeline.

The onboarding process involves several key roles from both the customer and Sappience. These include the Project Owner, Project Manager, Business Analyst, Technical Lead, and Citizen Developers from both sides. The Steering Committee, which includes the Project Owner and Project Managers, oversees the entire process. Additionally, specific roles such as Asset Stakeholders and Subject Matter Experts (SMEs) are involved in workshops, feedback, and testing.

The Priority Quadrant is a visual tool that helps categorize project requirements into four areas: High impact - Easy to implement, High impact – Hard to implement, Low impact - Easy to implement, Low impact – Hard to implement. This ensures that critical features are implemented first, keeping the project on track while allowing flexibility for less critical tasks.

From the initial workshops, we work closely with your team to define project goals and KPIs. These are revisited at every phase—especially during the feedback loop of sprints—to ensure that the solution aligns with your objectives and delivers value as planned.

The go/no-go decision is made during Phase 3 (Onboard), right before the solution goes live. This decision is based on the completion of pre-launch testing, User Acceptance Testing (UAT) results, and the readiness of the solution to meet your business requirements. It ensures everything is in place for a successful launch.

Post-go-live, we enter Phase 4 (Next Release), where additional functionality or improvements are addressed in further sprints. This ensures that evolving business needs are met even after the initial onboarding, offering continuous value to your operations.

The onboarding process is designed to be flexible and scalable, based on the project’s size and complexity. For smaller projects, we focus on delivering the Minimum Viable Product (MVP) within a short time frame, using rapid Time-to-Value (TTV) sprints. For larger, more complex projects, the onboarding methodology incorporates additional sprints, data migration, and extensive customization workshops to ensure the platform aligns with the specific requirements. Our Priority Quadrant approach helps us prioritize and adapt to your business needs efficiently.

Project management ensures smooth execution, monitoring progress, managing dependencies, and maintaining scope control. Throughout the onboarding, Project Managers monitor the progress of each sprint, address risks, and ensure that all tasks remain aligned with the project’s scope and timeline. They also handle change requests, track progress through the Priority Quadrant, and prepare for the go-live stage.

We ensure a smooth deployment by following a structured process that includes environment setup, data migration, integration, and extensive testing during User Acceptance Testing (UAT). Our go-live preparation involves detailed checklists, final validation, and risk management. Post-deployment, we provide support for go-live assistance, ensuring any last-minute changes are handled smoothly.

The set-up process involves configuring the system according to your business processes, integrating it with your existing systems, and migrating data. We also fine-tune the custom parameters, configure assets, and set up maintenance plans. Our focus is on adapting Asset Insider to align with your existing workflows while leveraging its best practices for maximum efficiency.

Set-up refers to configuring existing features and processes within Asset Insider, such as data migration, setting up environments, and aligning workflows with the platform’s best practices. Customization, on the other hand, involves creating new features or adjusting existing ones to meet specific operational challenges. Customization can range from developing new modules to building specific integrations and workflows.

Yes, we can migrate data from multiple systems into Asset Insider. During the Design phase, we define the data migration approach and use templates to consolidate data from different sources. This includes both master data (such as asset categories) and historical transactions (like work orders, transfer orders, and warranty data). Our process ensures the integrity of the data throughout the migration.

Yes, custom integrations can be developed to connect Asset Insider with your existing systems. We use low-code tools and custom APIs to create seamless integration, ensuring that data is synchronized and workflows are optimized.

Asset Insider integrates with over 1,400 connectors across a wide range of platforms, including ERP systems, Microsoft solutions, Oracle products, and other third-party applications. This ensures seamless data flow and connectivity, allowing for unified asset management across your ecosystem.

Asset Insider can integrate with a wide range of systems, including ERP platforms, financial management systems, maintenance software, IoT devices, and Microsoft Power Platform tools. It also supports custom integrations with legacy systems through API development.

Customizations in Asset Insider include creating new modules, adjusting existing features, automating workflows, and integrating custom APIs. These customizations can address specific operational challenges, such as adding new asset categories, building unique reports, or automating complex processes.

We handle operational challenges through detailed workshops during the Design phase, where we identify gaps between your business processes and the standard features of Asset Insider. We use a low-code approach to develop custom solutions, including process automation, integrations, and advanced reporting, ensuring your operational needs are met efficiently.

Yes, customizations can be applied to any area of Asset Insider. Whether it’s asset tracking, maintenance, capital planning, or reporting, we ensure that the platform is tailored to your specific operational needs, providing flexibility across all modules.