Facility Services Solution

Facility asset management for connected building operations

Asset Insider facilitates the integration of building assets, maintenance activity, service requests, operational performance, and lifecycle cost data into a centralized platform. Teams gain clear visibility across equipment, spaces, work execution, compliance needs, and investment decisions without separating daily facility operations from the wider asset lifecycle.

Facility Services
excitel
landcare
orbico
tmf
leadvision
Sopharma
hanon
City Facilities Management
excitel
landcare
orbico
tmf
leadvision
Sopharma
hanon
City Facilities Management
What this solution solves

Why facility teams lose sight of building assets

Building assets, maintenance work, and cost sit in separate systems, so teams react to requests instead of planning.

What that covers across a building portfolio:

Building asset visibility across facilities and systems Preventive maintenance tied to asset criticality Work orders tied to service history and compliance Lifecycle cost context for renewal and capital planning
Asset Insider asset register screen
Outcomes

What connected lifecycle visibility changes in facility operations

Protected uptime

Improve building asset visibility

Create a clearer view of facility assets across sites, floors, rooms, systems, and service areas, so teams know what exists, where it is, who owns it, and how it affects operations.

Less unplanned work

Coordinate maintenance and service work

Align preventive maintenance, corrective work, inspections, contractor tasks, and service requests with asset importance, building use, and day-to-day operational impact.

Technician focus

Support compliance and operational continuity

Maintain inspection schedules, recurring maintenance, safety-related tasks, and asset records to facilitate team efficiency, support audits, and mitigate operational risk.

Reliability decisions

Strengthen lifecycle cost control

Connect maintenance history, asset condition, service frequency, replacement needs, and financial planning so facility investment decisions are easier to prioritize.

Core facility capabilities for asset-intensive building operations

Asset Insider supports the real operational work behind facility asset performance, including building asset visibility, service coordination, preventive maintenance, compliance support, lifecycle cost control, and reporting across connected teams.

Building Asset Visibility

Connect facility assets, spaces, systems, and records in one lifecycle view

Facility teams manage assets across buildings, HVAC, electrical systems, and IT devices. Asset Insider keeps one register with location, ownership, condition, and lifecycle status.

Building assets Space visibility Asset register Facility systems

Map facility assets clearly

Classify assets by building, floor, room, system, department, owner, criticality, and operating context so teams understand which assets require tighter control.

Keep asset records connected to service activity

Link maintenance history, inspections, service requests, contractor notes, work orders, compliance tasks, and lifecycle decisions directly to the asset record. This will prevent context from scattering across spreadsheets and emails.

Improve visibility across multiple facilities

Central teams, facility managers, and site teams have a consistent view of building assets while still supporting local operational differences.

Asset tracking module in Asset Insider
Maintenance module in Asset Insider
Maintenance + Service Request Coordination

Coordinate facility maintenance without losing operational context

Facility maintenance depends on accurate records, service history, and compliance timing. Asset Insider connects preventive work, inspections, and service requests with facility context.

Preventive maintenance Service requests Work orders Contractor coordination

Prioritize work based on facility impact

Plan and assign work based on asset criticality, location, safety relevance, service history, user impact, and operational urgency instead of treating every request the same way.

Make service work visible to facility teams

Keep work order status, technician notes, contractor updates, inspection results, open issues, and completed actions visible to the teams responsible for building operations.

Reduce repeated issues with connected asset history

Use recurring service patterns, maintenance logs, inspection results, and asset condition updates to adjust plans before minor facility issues escalate into significant operational disruptions.

Lifecycle Cost + Capital Planning

Support repair, renewal, and replacement decisions with better evidence

Facility assets carry long-term costs through maintenance, energy, inspections, and replacement. Asset Insider links performance, service history, and condition with financial planning.

Lifecycle cost Capital planning Budget vs actual Replacement planning

Connect facility performance with financial planning

Give Finance and Operations shared visibility into where asset condition, service frequency, compliance needs, and maintenance spend affect long-term cost control.

Make replacement and renewal decisions easier to justify

Use service history, cost trends, inspection patterns, asset age, lifecycle stage, and operational impact to explain when an asset should be repaired, renewed, replaced, or upgraded.

Improve investment prioritization across facilities

Compare asset needs across buildings, floors, systems, departments, and sites so capital decisions reflect operational reality rather than isolated requests.

Budget planning in Asset Insider

How Asset Insider works for facility teams

Asset Insider integrates building asset data, service activity, maintenance execution, compliance tasks, operational impact, and reporting so facility teams can improve coordination across buildings and operational environments.

1

Map facility assets

Build a connected asset register across buildings, floors, rooms, systems, equipment, ownership, condition, and operational criticality.

2

Coordinate service execution

Plan preventive maintenance, assign work orders, manage service requests, coordinate contractor tasks, and keep facility activity visible to the teams responsible for building performance.

3

Measure operational impact

Connect maintenance history, service request patterns, inspection results, asset condition, compliance tasks, and reporting so leaders understand where asset issues affect facility performance.

4

Improve lifecycle decisions

Take advantage of connected lifecycle data to improve maintenance strategies, prioritize renewals, optimize cost management, ensure compliance, and strengthen long-term facility resilience.

Customer stories

Why facility organizations choose Asset Insider

Asset Insider is designed for asset-intensive facility environments where building performance, service coordination, lifecycle cost, compliance tasks, and operational continuity directly affect daily operations.

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Every movement – from the vendor to warehouse to installation engineer and back – is tracked seamlessly. The integration of Asset Insider with our workforce automation, inventory, and ERP systems made this possible.

Board Member Nikolai Gorchilov
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Modernly built on Microsoft Power Automate platform, Asset Insider’s standard functionality aligned with most of our business needs. We now have great Power BI reporting capabilities. Easily adopted by users with minimal training.

Enterprise Systems Manager Terrie Sabate
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Highly Flexible CMMS – fully integrated with the Microsoft environment. Asset Insider offers the most flexible CMMS solution I have come across to date. It also offers differentiated out-of-the-box functionality with the ability to adapt to any industry or customer requirement.

Managing Director Koos T. AM Company
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Asset Insider is a great showcase of the capabilities of Microsoft Power Platform as the solution utilize Power Apps, Power Automate, Dataverse, Copilot, and the rest of stack in a unique way.

Principal Management Consultant Vladimir Mahnev Ex-PwC & Ex-Microsoft
“

We struggled to find a solution for years until we found Asset Insider.

IT Director Pat Beautz
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Asset Insider has impressed me with its array of features that make asset management a breeze.

Peter Georgiev
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Resources

Facility insights, product resources, and implementation guidance

For teams evaluating the next step, these resources provide practical guidance on lifecycle management, facility operations, preventive maintenance, service coordination, and Microsoft-based deployment.

FAQ

Frequently asked questions about facility asset management

What is facility asset management?

Facility asset management is the process of overseeing and managing building assets, equipment, spaces, maintenance activities, service requests, compliance tasks, cost, and lifecycle decisions across facility operations. It helps teams improve building visibility, coordinate work, control asset-related costs, and support decisions between Operations, Maintenance, Site Teams, and Finance.

How does Asset Insider help facility teams improve asset visibility?

Asset Insider helps facility teams improve asset visibility by creating a connected asset register across buildings, floors, rooms, systems, equipment, ownership, condition, and maintenance history. This provides teams with a comprehensive view of existing resources, their locations, and the impact of each asset on building operations.

How does Asset Insider support facility maintenance?

Asset Insider supports facility maintenance by connecting preventive maintenance, service requests, work orders, inspection results, contractor updates, asset history, and operational risk into a unified lifecycle view. Teams can plan work more clearly, reduce repeated issues, and keep service activity visible to facility leaders.

Is Asset Insider only a facility maintenance tool?

No. Asset Insider includes maintenance and work order capabilities, but it is positioned as a connected asset lifecycle management platform. Facility teams can connect asset records with service requests, maintenance execution, compliance tasks, lifecycle cost, reporting, and investment planning.

Can Asset Insider support multiple buildings or facilities?

Yes. Asset Insider supports asset visibility, streamlines service coordination, optimizes maintenance planning, and ensures comprehensive reporting across various buildings, facilities, floors, rooms, systems, departments, and operating units. This enables central teams to compare asset performance while still supporting local execution.

How does Asset Insider support facility lifecycle cost control?

Asset Insider supports lifecycle cost control by connecting maintenance spend, asset condition, service frequency, inspection history, replacement needs, and financial planning. This gives teams better evidence for repair, renewal, replacement, upgrade, and capital investment decisions across the facility asset portfolio.

Does Asset Insider work with Microsoft Power Platform?

Yes. Asset Insider is built on Microsoft Power Platform, which supports integration, automation, reporting, and workflow adaptability. The value of Power Platform is not in itself, but rather in the connected lifecycle environment that Asset Insider establishes for facility operations.

Who uses Asset Insider in a facility organization?

Asset Insider is an asset lifecycle management platform designed for facility managers, operations leaders, maintenance teams, technicians, site managers, contractors, finance teams, compliance owners, and asset owners. It offers shared visibility into building assets, work execution, cost, service risk, and lifecycle performance.

Ready to connect facility assets, maintenance, and lifecycle decisions?

Discover how Asset Insider can enhance operational efficiency, optimize lifecycle visibility, streamline service coordination, ensure compliance, and facilitate informed financial investment decisions.

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