Asset Insider Subscription Plans
Discover the perfect Asset Insider subscription for your business. Whether you're just starting out or managing a large enterprise, our plans offer the scalability, support, and customization you need to maximize asset management efficiency.
Find the Right Fit for Your Business
Explore our subscription plans designed to meet the unique needs of your organization. Each plan provides full access to Asset Insider's robust features, tailored support, and compatible onboarding services to ensure the quality of your asset management experience.
Yearly Monthly
Plus
Pay Upfront.
Commit annually. $ 490/mo
Pay Monthly.
Commit annually.
Best for small teams looking to manage assets with essential tools.
- Full functionality
- 1 environment
- Standard Support Plan
- 5 Users
- Up to 1,000 assets
Pro
Pay Upfront.
Commit annually. $ 1,090/mo
Pay Monthly.
Commit annually.
Ideal for businesses with larger asset portfolios, with multiple teams involved, with more intensive operations, and the need for customizable solution.
- Full functionality
- 2 environments
- Standard Support Plan
- 20 Users
- Up to 2,500 assets
Pro Max
Pay Upfront.
Commit annually.$ 3,190/mo
Pay Monthly.
Commit annually.
Designed for companies with steady growth pace, with asset stakeholders across the whole organization, requiring premium support experience and even more innovations.
- Full functionality
- 3 environments
- Premium Support Plan
- 100 Users
- Up to 50,000 assets
Yearly Monthly
Plus
Pay Upfront.
Commit annually.440 €/mo
Pay Monthly.
Commit annually.
Best for small teams looking to manage assets with essential tools.
- Full functionality
- 1 environment
- Standard Support Plan
- 5 Users
- Up to 1,000 assets
Pro
Pay Upfront.
Commit annually. 990 €/mo
Pay Monthly.
Commit annually.
Ideal for businesses with larger asset portfolios, with multiple teams involved, with more intensive operations, and the need for customizable solution.
- Full functionality
- 2 environments
- Standard Support Plan
- 20 Users
- Up to 2,500 assets
Pro Max
Pay Upfront.
Commit annually. 2 890 €/mo
Pay Monthly.
Commit annually.
Designed for companies with steady growth pace, with asset stakeholders across the whole organization, requiring premium support experience and even more innovations.
- Full functionality
- 3 environments
- Premium Support Plan
- 100 Users
- Up to 50,000 assets
Plan Name | Plus | Pro | Pro Max |
---|---|---|---|
Included | |||
Feature Set | All features | All features | All features |
Number of Users | 5 | 20 | 100 |
Number of Assets | Up to 1,000 | Up to 2,500 | Up to 50,000 |
Environments | Production | Production, UAT | Production, Development, UAT |
Support Plan | Standard | Standard | Premium |
Available Add-ons | |||
Additional Users | Up to 20 users available for 10.90 €/$ 12,40 per user per month |
Up to 100 users available for 10.90 €/$ 12,40 per user per month |
Unlimited users count available for 10.90 €/$ 12,40 per user per month |
Additional Assets | Available with Pro Plan | Add up to 10,000 assets for 290 €/$ 320 Add up to 50,000 assets for 500 €/$ 550 |
Additional 50,000 assets for 830 €/$ 920 Inquire about custom pricing for unlimited number of assets |
Additional Environments | Available with Pro Plan | Add an environment for 90 €/$ 100 |
Add an environment for 90 €/$ 100 |
Compatible Service Packs | |||
Onboarding Pack 1 | Rapid | Rapid, Advanced | Enterprise |
Customizations Integrations | Available with Pro Plan | Available option with Advanced Onboarding pack | Included with Enterprise Onboarding pack |
Upgrade Recommendations | |||
Number of users | Perfect for teams up to 20 users Upgrade as your team grows | Designed for teams of up to 100 users Scale to Pro Max for unlimited users | Unlimited users — ideal for large projects |
Number of assets | Suitable for managing up to 1,000 assets. Pro is ideal when your asset count exceeds this limit | Manage up to 50,000 assets. Consider Pro Max for large-scale asset management needs | Unlimited assets—no restrictions for your growing asset portfolio |
Number of environments | Ideal for single environments. Upgrade to Pro when you need to manage more than one | Up to 3 environments — consider Pro Max if your operations span across more environments | All 3 environments for complex, multi-location operations |
Support Plan | Includes Standard. Higher plans unavailable |
Includes Standard. Upgrade to Premium or Ultimate as your needs grow |
Includes Premium. Upgrade to Ultimate for enhanced support |
Other | |||
Power Apps License 2 | Required | Required | Required |
(1) Learn more about our Onboarding packs here
(2) Asset Insider requires a Power Apps license. See FAQ for more information on licensing options
Why Choose Asset Insider? Maximize Efficiency and Value!
Coverage
Solution
Effective
Frequently Asked Questions
Yes, you can upgrade or downgrade your subscription plan or support plan to better suit your business needs. Contact us for details on how to make the switch, and we’ll help you adjust to the appropriate plan.
Yes, we offer a 30-day free trial for Asset Insider. During the trial, you’ll have access to the full range of features so you can explore how Asset Insider can enhance your asset lifecycle management.
The Plus plan includes Standard Support, while Pro includes Standard Support with the option to upgrade to Premium or Ultimate. Pro Max includes Premium Support, with the option to upgrade to Ultimate.
Asset Insider requires Power Apps licenses to run. Depending on your usage:
- Per App Pass for single-application access at $5 per user/month.
- Premium for unlimited app access at $20 per user/month.
- Pay-as-you-Go for intermittent users at $10 per user/month when they log in. Choose a combination that fits your needs.
Microsoft Costs (Required) Asset Insider runs on Power Apps licenses from Microsoft, available in three types: Per App, Premium, or Pay-as-you-Go.
- Power Apps Per App Pass (Subscription): This is the most affordable option at $5 per user per month, allowing access to one application like Asset Insider. It includes 50 MB of pooled database capacity.
- Power Apps Premium (Subscription): Priced at $20 per user per month, this license grants access to unlimited apps and includes 250 MB of pooled database capacity. It’s the easiest to manage and is recommended for simplicity.
- Power Apps Per App Plan (Pay-as-you-Go): This is ideal for intermittent users, costing $10 per user per month when they log in. If a user doesn’t log in, there is no cost. Setup is more complex and requires an Azure account.
Our Recommendations:
- For Lowest Cost: Use a ratio of 1 Premium license to 3 Per App licenses for additional users.
- For Simplicity: Use Premium licenses for all users, ensuring easier management and broader app access.
- For Pro Max: Additional Power Platform licenses may be required depending on the project’s size and scope.
As an authorized reseller within the EU, we can assist you with selecting, acquiring, and setting up the right Power Apps licenses. Our team is available to guide you through the setup process and provide general support to ensure a smooth integration. For more details, check out Microsoft’s Power Apps Pricing Page.
No, Customization and Integrations add-ons are available separately. These services allow you to tailor Asset Insider to your specific needs or integrate it with third-party systems. The cost of these add-ons will depend on the level of customization or integrations required.
Yes, you can expand the number of users in your subscription. Each additional user costs €10.90/$12.40 per month, with scaling options available for all plans.
You can add up to 10,000 assets for 290 €/$ 320 or up to 50,000 assets for 500 €/$ 560 in the Pro plan. Pro Max offers unlimited asset management.
You can purchase Power Apps licenses directly through Microsoft or your Microsoft reseller. For Asset Insider, you will need either a Per App, Premium, or Pay-as-you-Go license. You can choose the best option depending on your needs and budget. Instructions for setup are available on Microsoft's site.
If you require faster response times, more dedicated support, or additional features, consider upgrading from Standard to Premium (890 €/$ 990) or from Premium to Ultimate (550 €/$ 610).
Support Options to Match Your Needs
Our support plans are designed to provide you with the assistance you need, whenever you need it. From fundamentals to comprehensive enterprise-level assistance, we have the right plan to keep your asset operations running smoothly.
Standard
Pay Monthly.
Commit annually.
For small teams needing timely support and ticket management.
Includes:
- Knowledge Hub access
- Customer Portal
- Standard work-time support
- Mon-Fri availability
- Rapid response time
Premium
Pay Monthly.
Commit annually.
For growing teams that require rapid support and more ticket capacity.
Standard plus:
- Additional support channels
- Extended coverage
- Support of custom functionalities
- Change requests capacity
- Faster response times
Ultimate
Pay Monthly.
Commit annually.
For large teams needing full-time support with priority access and tickets.
Premium plus:
- Dedicated Account Manager
- Fastest response times
- More capacity for change requests
- Option for 24/7
- Priority Microsoft ticket escalation
Standard
Pay Monthly.
Commit annually.
For small teams needing timely support and ticket management.
Includes:
- Knowledge Hub access
- Customer Portal
- Standard work-time support
- Mon-Fri availability
- Rapid response time
Premium
Pay Monthly.
Commit annually.
For growing teams that require rapid support and more ticket capacity.
Standard plus:
- Additional support channels
- Extended coverage
- Support of custom functionalities
- Change requests capacity
- Faster response times
Ultimate
Pay Monthly.
Commit annually.
For large teams needing full-time support with priority access and tickets.
Premium plus:
- Dedicated Account Manager
- Fastest response times
- More capacity for change requests
- Option for 24/7
- Priority Microsoft ticket escalation
Plan Name | Standard | Premium | Ultimate |
---|---|---|---|
# users to submit tickets | 1 | 3 | 10 |
Support Channels | |||
Knowledge hub | Yes | Yes | Yes |
Customer support portal 1 | Yes | Yes | Yes |
Email 2 | Yes | Yes | Yes |
Chat | - | Yes | Yes |
Conference call | - | - | Yes |
Dedicated Account Manager | - | - | Yes |
Asset Insider Standard Functionality Issues | |||
Bug fixing | Yes | Yes | Yes |
High priority business critical issues 3 | Yes | Yes | Yes |
Total tickets 4 | 3 | 5 | 10 |
Asset Insider Custom Functionality Issues | |||
Bug fixing | - | Yes | Yes |
High priority business critical issues 3 | Yes | Yes | Yes |
Total tickets 4 | 0 | 3 | 5 |
Additional Services / Change Requests (capacity - hours) | 0 | 5 | 10 |
Upgrades to New Asset Insider Versions 5 | 0 6 | 1 | 1(priority access) |
Availability | |||
Timeslots | 9am - 5pm local time | 8am - 6pm local time | 7am - 7pm local time |
Week days | Monday - Friday | Monday - Friday | Monday - Saturday |
24/7 support | - | - | Available as an add-on |
Response time 7 | |||
High Priority (Business Critical) | 2 hours | 2 hours | 2 hours |
High Priority | 8 hours | 6 hours | 4 hours |
Medium Priority | 24 hours | 18 hours | 12 hours |
Low Priority | 48 hours | 36 hours | 24 hours |
Microsoft Involvment | |||
Create Power Platfrom tickets on behalf of the customer | - | Yes | Yes |
Escalate tickets to Microsoft | - | - | Yes |
(1) Support portal to submit tickets and requests, track their progress, and historical references.
(2) Email, Chat, and Conference Call channels are used to facilitate ticket resolution.
(3) Business critical issues are reviewed even the limit of total tickets has been reached.
(4) Tickets caused by bugs are not counted in the total number of tickets during the month, in the non-Standard plans.
(5) Free of charge upgrades included in the support plans.
(6) Upgrade to the latest version of Asset Insider could be requested additionally.
(7) Response time is measured considering the timeslots and days availability included in the selected support plan. Response time outside defined timeslots and days is available as an add-on.
(8) Upgrade from Standard to Premium Support for 890 €/$ 990 or from Premium to Ultimate Support for an additional 550 €/$ 600
The vendor provides exceptional support and continuously enhances the app with useful features. They truly understand the needs of network operations and field service management.
The Asset Insider Team team worked diligently to understand our needs and was able to build these customizations on top of their product. We now have a supported, yet highly customized product that simplifies the ordering and management of thousands of assets.
The great thing is that Asset Insider covers a lot more than just a fixed asset management system. Also, they have great support.
Valentino V.Automotive Company
The fact that Asset Insider is based on a standard and proven Microsoft technology like Power Platform, allows us to benefit from easy and fast customization options.
Excellent support from the Asset Insider team throughout. We've received positive feedback on time savings this app has given our users.
The support we received during the rollout of the complex integrated solution was highly appreciated.
Start Strong with Expert Onboarding
Our Onboarding Services Packs are designed to help you get the most out of Asset Insider right from the start. From guided setup to in-depth training, we ensure a smooth transition for your team
Rapid Onboarding: Asset Tracking &
Maintenance
Purpose:
Quick and streamlined onboarding for essential asset tracking and maintenance.
Suitable for:
Organizations with small to medium scale projects, looking for quick deployment, enabling better asset visibility, streamlined processes, and improved productivity.
Duration/Timeline:
2-4 weeks
Rapid Onboarding: Asset Tracking & Maintenance
Purpose:
Quick and streamlined onboarding for essential asset tracking and maintenance.
Suitable for:
Organizations with small to medium scale projects, looking for quick deployment, enabling better asset visibility, streamlined processes, and improved productivity.
Duration/Timeline:
2-4 weeks
Advanced Onboarding:
Asset Tracking & Maintenance
Purpose:
Setup of all available features with option for additional customization and integrations to enable better control, enhance asset tracking and maintenance workflows, and get deeper insights for long-term operational efficiency.
Suitable for:
Organizations looking to maximize usage of asset tracking and maintenance, with more in-depth planning, control, and analytics.
Duration/Timeline:
4-6 weeks
Advanced Onboarding:
Asset Tracking &
Capital Planning
Purpose:
Setup of all available features with option for additional customization and integrations to achieve greater efficiency in managing both assets and financial resources.
Suitable for:
Organizations with a focus on both asset tracking and structured/streamlined capital planning.
Duration/Timeline:
4-6 weeks
Advanced Onboarding:
Capital Planning,
Asset Tracking &
Maintenance
Purpose:
Comprehensive onboarding with enhanced features across Maintenance, Asset Tracking, and Capital Planning.
Suitable for:
For organizations requiring a more complex onboarding that integrates all aspects of Asset Lifecycle Management.
Duration/Timeline:
6-8 weeks
Advanced Onboarding: Asset Tracking & Maintenance
Purpose:
Setup of all available features with option for additional customization and integrations to enable better control, enhance asset tracking and maintenance workflows, and get deeper insights for long-term operational efficiency.
Suitable for:
Organizations looking to maximize usage of asset tracking and maintenance, with more in-depth planning, control, and analytics.
Duration/Timeline:
4-6 weeks
Advanced Onboarding: Asset Tracking & Capital Planning
Purpose:
Setup of all available features with option for additional customization and integrations to achieve greater efficiency in managing both assets and financial resources.
Suitable for:
Organizations with a focus on both asset tracking and structured/streamlined capital planning.
Duration/Timeline:
4-6 weeks
Advanced Onboarding: Maintenance, Asset Tracking & Capital Planning
Purpose:
Comprehensive onboarding with enhanced features across Maintenance, Asset Tracking, and Capital Planning.
Suitable for:
For organizations requiring a more complex onboarding that integrates all aspects of Asset Lifecycle Management.
Duration/Timeline:
6-8 weeks
Enterprise Onboarding: Full Platform
Purpose:
Tailored onboarding for customer-selected parts of Asset Insider, including Asset Tracking, Maintenance, Capital Planning, Asset Intelligence, and Innovation Hub. Designed for flexible combinations to meet the unique needs and complexity of your project.
Suitable for:
Organizations with highly complex asset management and innovation needs. Ideal for companies seeking advanced AI-driven insights, custom AI Copilot setup, and bespoke workflows or reporting capabilities to handle large-scale operations.
Duration/Timeline:
Project-based
Integrations
Purpose:
Seamless integration with existing systems for better data flow and connectivity.
Suitable for:
Organizations looking to connect Asset Insider with other tools and platforms.
Customizations
Purpose:
Customized features, workflows, and reports tailored to specific business needs.
Suitable for:
Organizations with unique requirements that go beyond standard platform functionality, requiring adjustments to standard features or custom workflows for specialized asset management processes.
Ready to Transform Your Asset Management?
Hear the voice of the growing number of industry leaders who trust Asset Insider to optimize their operations.
Quick to deploy and helps with business process formulation and testing. An excellent end-to-end asset lifecycle management solution.
The fact that Asset Insider is based on a standard and proven Microsoft technology like Power Platform, allows us to benefit from easy and fast customization options. Interface is user-friendly and easy to use.
Asset Insider team has a deep understanding of the entire Asset Management process, and they bring their in-depth knowledge to the table in design, implementation and support.
The Asset Insider team understood the problem in-depth and tailored the Low-Code solution for Excitel.
The Asset Insider team is fast, responsive, professional, communicative, and always ready to go the extra mile. They delivered a Low-Code solution adapted to our business needs.
The vendor is wonderful! Their knowledge of both asset management and Microsoft is top notch. Asset Insider team was also very hands-on through the implementation providing proactive project management, periodic touch points, and quick responses.